Travel light, explore freely.

International Shipping Service

Send your suitcases and purchases straight to your home country via EMS,

directly from your hotel or shop in Japan.

Simply scan the QR code to complete your delivery request. Pay on the spot with your credit card.

  • Worldwide shipping to over 120 countries and territories via EMS.
    (Please refer to the Japan Post website for the full list of eligible countries.)

  • Fastest 1 week (Depending on the destination)

  • Credit cards accepted (No cash)

How it works

  1. Scan the QR code available at our partner hotels, stations, or pickup points.

  2. Enter your delivery address and luggage details.

  3. Pay securely with your credit card (Visa, Mastercard, Amex).

  4. We deliver your luggage to your destination.

Acceptable Package/Luggage

  • Up to 30 kg per shipment.

    Note: The weight limit is up to 20 kg for certain destination countries.

    • Length: Within 1.5 m

    • Length + Girth: Within 3.0 m

    ※Girth = 2 × (Width + Height)

    Note: Limits for the U.S. and some other countries are within 1.5m length and 2.75m length + girth.

  • We cannot accept any dangerous goods, valuables, or items restricted by international postal regulations or the laws of the destination country.

    Before booking, please make sure to read and review the full list of prohibited items on our [Terms of Service] page. If a package is found to contain prohibited items, it may be rejected, returned, or confiscated by customs, and no refunds will be provided.

Tracking

We will email you a tracking number once your shipment is dispatched internationally.

You can check the real-time delivery status using the official EMS tracking website.